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Reputation Management

Improve your company’s visibility online

Your company’s reputation includes both what you say about your business, and most importantly, what others say about your business. Today, customers use websites like Yelp, Google, Zomato, Tripadvisor, Citysearch, Twitter, and Facebook to voice their opinions, and this constant chatter directly impacts your company’s sales. Amplified Digital’s Reputation Intelligence & Management platform shows you all of these conversations and helps you improve your company’s visibility online.

Consistent and accurate information across multiple websites and directories can be a strong signal for search engines like Google and Bing. Our service ensures that your data is accurate and consistent wherever a potential customer or a search engine might be looking to find you. We will check your online business information and correct anything that may not be consistent across the internet. In addition, we will help you stand out from your competitors by adding special offers, videos, and photos to your listings. We will review your directory information across multiple websites and directories to see if you have accurate and consistent data.

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Make An Impact On Your Ideal Audience

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Verify Accuracy

Verify the accuracy of your business listings across review sites, directory sites, and social networks. Inconsistent listing data can lead to poor placement in search engine results.

Manage Reviews

Compile mentions, check-ins and reviews from sources including news sites, blogs, and social networks, and highlight the most positive and negative mentions using our system’s automated sentiment analysis.

Monitor Competition

Competitor analytics allow you to monitor and compare your competition on keyword searches, reviews, social activity, and SOV online. This information will allow you to better plan your strategy.

Reporting

Weekly reports break down how your business is faring in online conversations and provide actionable information. Alerts are also sent every time a new mention or review is found.
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Active Listening

Stay on top of reviews, mentions from review sites, blogs, and social networks so you can get the full picture of what people are saying about your business. Each mention is scored from positive to negative so it’s easy to see which comments need to be addressed. Customer reviews and online word-of-mouth heavily impact your bottom line.

Interact with Customers

We will be able to see local business reviews across top review sites and social networks. It’s a huge AUDIENCE that you don’t want to ignore, good or bad. We will respond on your behalf with standard responses or we will develop custom responses depending on your specific need.

Engage with Social Users

When a customer posts something to one of your social profiles (i.e., Facebook, Twitter, etc.), we can engage, respond, and interact on your behalf. Frequent activity positions your business as viable in the social world, thriving and engaged with your customers.
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Review Generation

Build your online reviews with our easy-to-use review generation tools. Send emails to current and past customers requesting reviews, and display a review capturing tool on your website.

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